Family, Youth and Children’s Services
Our caring, expert staff members work with children, teens and their families who have emotional, behavioral or mental health challenges.
Check the list of our programs here, or feel free to call our agency to find out which program is suitable for your child or teen.
Note: To read or download our program brochures, you will need Acrobat Reader on your computer. You can quickly download your free copy of Acrobat Reader here. Outpatient Counseling Services – Including cross-cultural, medication management and family services. We also work with children and teens in the schools. We have multiple locations, so look for a clinic near you. ACCESS STARR – Helps families in crisis or conflict to identify solutions within themselves and resources within the community to ensure reunification. We work with eligible youth ages 13-17 and CHNS or C&P custody of Massachusetts Department of Children and Families. P: 978-744-4235. F: 978-744-6494 Adolescent Residential Treatment Program – Highly structured, intensive residential program for boys with substance use issues. We accept boys from anywhere within Massachusetts. Information on the program: 978-739-7615. Referral/intake: 617-661-3991.
Cornerstones - A CBAT (Community Based Acute Treatment) facility for children in acute mental health crisis who need stabilization.
Boys and girls. Ages 6 -12.
Ipswich (CBAT and longer-term residential): P: 978-356-9321, ext. 0. F: 978-356-9724.
CSA (Community Service Agency) – Works with families who have one or more children with a serious emotional, behavioral, and or mental health challenge.
CSA Cape Ann – Serves families in 12 towns and cities on the North Shore - 978-922-0025 CSA Haverhill – Serves families in 13 towns and cities in the lower Merrimack Valley - 978-374-0414. Print, complete and send our Emergency Psychiatric Services – Our mobile crisis team can see adults and families in their homes, at schools, in outpatient clinics or at your local hospital. 24/7 services. From our Salem, Lawrence, Lowell and Haverhill, sites, we serve anyone who is within these areas and the surrounding towns. Or call 1-866-523-1216.
Individual and Family Flexible Support Services – Offers individual youth support, family systems intervention, and youth support groups through collaboration with the Mass. Department of Mental Health. For more information contact: (978) 921-1190 x.561. If completing a consent form, please feel free to read over our IFFSS Orientation Packet and Notice of Privacy Practices.
Hill House - Co-ed CBAT TCU program for teens, ages 12 - 18. P: 978-524-0175. F: 978-922-8182
Nexus - – Adolescent girls’ CBAT/TCU program. ages 12-18. P: 978-927-3479. F: .978-921-1397
In Home Therapy – A short-term, intensive service that works with youth and their families to stabilize crisis situations. Includes intensive family therapy, care coordination, and telephone crisis response. Print, complete and send our intake/referral form. North Shore/Cape Ann: 978-921-1190, ext. 380 Haverhill/Merrimack Valley: 978-620-1794 Therapeutic Mentoring - A one-on-one service for youth with significant behavioral, emotional and mental health needs. Youth work on specific skills with the support of specially-trained mentors. Please complete and send our intake/referral form. Cape Ann: 978-921-1190, ext. 380 Lawrence/Lowell: 978-620-1795 Haverhill: 978-373-1126, ext. 2069 North Shore Rape Crisis Center (NSRCC) – Free, confidential services for men, woman and teens who have been victims of sexual assault. We will go with you to the hospital, police or court. We also provide counseling, educational workshops and support groups for survivors and loved ones. P: 781-477-2313. 24-hour hotline: 800-922-8772. Visit the NSRCC website. PRISM Services for LGBT Youth – Provides free and confidential services for gay, bisexual, lesbian and trangender (LGBT) adults and youth. Includes a weekly youth social/support group (ages 14-23) in Lawrence and Beverly. 978-927-4506. Visit the PRISM website.
Solstice – Therapeutic, residential home and school program for emotionally challenged youth. Alternative day-school accepts offers highly individualized education plans. Accepts referrals from other schools. 978-948-2346.
Student Assistance Program – A school-based program that provides support and intervention services to students who experience academic, social or behavioral challenges. Currently serves eight public schools on the North Shore. 978-968-1700. Funded primarily by the North Shore United Way. VOCAL Children’s Program – Free, confidential services for children who have experienced physical or sexual abuse or who have witnessed domestic violence. 978-927-4506, ext. 7803.
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Contact Northeast Behavioral Health by phone at: 978-968-1700
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